Returns policy
Do you accept returns?
This is our return policy:
- Customer must pay for the cost of return
- Returns must be made within 30 days from the delivery date
- All returned items must be in the same condition as the customer received them (unworn, unwashed, undamaged) with the original tags and packaging attached
- The original packing slip must accompany the returnedÂ
- Customers will have to show proof of purchase
- All returns are subject to inspection
How do I return my order?
If you would like to return an order, please email us at info@sharisocean.com with your order number and details of purchase. You will be assisted with return instructions.
I received a damaged order
If you have received a damaged item, please contact us immediately at info@sharisocean.com but surely within 30 days of receiving your order, attaching photos of the damaged item/order.
I did not receive my order
If you did not receive your order, please contact us at info@sharisocean.com within 30 days from the estimated delivery date.
I want to cancel my order
Each item is specifically made for you once it is ordered. Therefore we cannot modify or cancel orders, except for updating delivery details.